Last Updated: 31st January 2015
Any capitalised terms used without definition have the meaning given to them in the Terms and Conditions.
2. What information does Better Boards Australasia P/L trading as BoardWise® collect?
We collect the following types of information:
2A. Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, physical address, browser information, location, and details of transactions you carry out through the Website. If you contact us, we may keep a record of that correspondence. You can choose not to provide us with certain information, but if you do so, you may not be able to register with us or to take advantage of some of our features or Services. We may sanitise your Personal Information so that you cannot be individually identified, and provide that information to our partners.
2B. Information Collected Automatically:
When we collect usage information (such as the numbers and frequency of visitors to the Website, the length of stay on the Website, the types of pages visited and other general information), we may use this data in aggregate form or in a manner that may identify you personally. For example, this aggregate data tells us how often users use parts of the Website, so that we can make the Website appealing to as many users as possible. We may also provide aggregate information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal experience. Where we collect data that may identify you personally it will be for targeting bugs and other problems you may be experiencing with the Service. We never disclose information to a partner in a manner that would identify you personally.
2C. E-mail and Other Communications
We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. If you do not want to receive email or other mail from us, please indicate your preference on the account notifications page. Please note that the Terms and Conditions and other legal notices govern your use of the Website and use of the Services, and you are responsible for reviewing them for changes, even if you do not want to receive notifications about Terms and Conditions or legal notices from us.
3. Will we share any of your personal information?
We neither rent nor sell your Personal Information in personally identifiable form to anyone. We share your Personal Information in personally identifiable form with third parties as described below.
3A. Affiliated Businesses and Third Party Websites We Do Not Control:
In certain situations, businesses or third party websites we are affiliated with may sell items or provide services to you through the Website, either alone or jointly with us. You can recognise when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
3C. Business Transfers:
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party.
3D. Protection of Company and Others:
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
3E. With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
3F. International Sharing:
We do not share your personal information with overseas recipients.
4. Is personal information about me secure?
Your account is protected by a user name and password for your privacy and security. You must prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
5. What personal information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us:
user name and password;
The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected]
6. What choices do I have?
You can always decide not to disclose information to us, but note that some information may be needed to register with us or to take advantage of some of our special features.
You may be able to add, update, or delete information as explained in Section 5 above. When you update information we may maintain a copy of the unrevised information in our records. You may request deletion of prior information by contacting us at [email protected] Please note that some information may remain in our private records after you make deletions of information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
You may request details of any of your Personal Information held by us, and where necessary, have it corrected. Such requests may be subject to a fee of $45 to meet our costs in providing you with details of the personal data we hold about you. For more details, please contact us at [email protected]
If you have any questions or concerns regarding our privacy policies, or wish to make a complaint about the way in which your Personal Information has been handled, you can send a detailed message to us at [email protected] We will make every effort to resolve your concerns. If you make a complaint, we will ask you to provide a full and complete statement of what you believe we have done or have not done that is inconsistent with our privacy obligations. When you have provided that information we will appoint a person to review that information and our records and to provide a response to you in writing in a reasonable timeframe.
If you are dissatisfied with the response we provide to you, you can ask for review of that response by another senior officer of the Company. If you wish to do that you should provide a written statement of your reasons for dissatisfaction and also send any further relevant information. A written response dealing with the matters raised in your review request will be provided to you as soon as is reasonably practicable.
Effective Date: January 2015