BoardWise Privacy Policy

Last Updated: 31st January 2015


Better Boards Australasia Pty Ltd. takes your privacy and its obligations under the Privacy Principles of the Privacy Act seriously. Please read the following to learn more about our Privacy Policy.


By using this Website (www.boardwise.net or BoardWise) and the Services you agree to be bound by the Company’s privacy policy (“Privacy Policy”) and our Terms and Conditions which are incorporated by reference in their entirety and can be found at https://boardwise.net/terms-of-service.html.

The Company may amend this Privacy Policy and the Terms and Conditions from time to time without prior notice. If you do not agree to this Privacy Policy and/or the Terms and Conditions you must not use this Website or the Services.


By visiting or using the boardwise.net site (the “Website”) or any of the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and share your information in ways set out in this Privacy Policy.


In this Privacy Policy, “you” refers individually to the persons who are the directors or officers, or registered users of a member corporation or entity and who provide personal information on registration of the account or subsequently and the entity or company itself, and all of them collectively.


Any capitalised terms used without definition have the meaning given to them in the Terms and Conditions.


1. What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Website and/or the Services.


2. What information does Better Boards Australasia P/L trading as BoardWise® collect?

We gather various types of Personal Information from our users, as identified below. We may use this Personal Information to personalise and improve the Services, to allow our users to set up a user account and profile, to contact users, to fulfil your requests for certain products and services, to analyse how users utilise the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties described in this Section and in Section III below. 


We collect the following types of information:


2A. Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, physical address, browser information, location, and details of transactions you carry out through the Website. If you contact us, we may keep a record of that correspondence. You can choose not to provide us with certain information, but if you do so, you may not be able to register with us or to take advantage of some of our features or Services. We may sanitise your Personal Information so that you cannot be individually identified, and provide that information to our partners.


2B. Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognise your browser or mobile device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Website’s features. Also, if you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.


When we collect usage information (such as the numbers and frequency of visitors to the Website, the length of stay on the Website, the types of pages visited and other general information), we may use this data in aggregate form or in a manner that may identify you personally. For example, this aggregate data tells us how often users use parts of the Website, so that we can make the Website appealing to as many users as possible. We may also provide aggregate information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal experience. Where we collect data that may identify you personally it will be for targeting bugs and other problems you may be experiencing with the Service. We never disclose information to a partner in a manner that would identify you personally.


2C. E-mail and Other Communications

We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. If you do not want to receive email or other mail from us, please indicate your preference on the account notifications page. Please note that the Terms and Conditions and other legal notices govern your use of the Website and use of the Services, and you are responsible for reviewing them for changes, even if you do not want to receive notifications about Terms and Conditions or legal notices from us.

3. Will we share any of your personal information?

We neither rent nor sell your Personal Information in personally identifiable form to anyone. We share your Personal Information in personally identifiable form with third parties as described below.

3A. Affiliated Businesses and Third Party Websites We Do Not Control:

In certain situations, businesses or third party websites we are affiliated with may sell items or provide services to you through the Website, either alone or jointly with us. You can recognise when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.

3B. Agents:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

3C. Business Transfers:

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party.

3D. Protection of Company and Others:

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

3E. With Your Consent:

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

3F. International Sharing:

We do not share your personal information with overseas recipients.

4. Is personal information about me secure?

Your account is protected by a user name and password for your privacy and security. You must prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.


We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Transmission of information via the Internet can never be completely secure, and all such transmission is at your risk. The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.


5. What personal information can I access?

Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us: 

user name and password; 

email address; 

location; and 

user preferences.

The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected]


6. What choices do I have?

You can always decide not to disclose information to us, but note that some information may be needed to register with us or to take advantage of some of our special features.


You may be able to add, update, or delete information as explained in Section 5 above. When you update information we may maintain a copy of the unrevised information in our records. You may request deletion of prior information by contacting us at [email protected] Please note that some information may remain in our private records after you make deletions of information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.


You may request details of any of your Personal Information held by us, and where necessary, have it corrected. Such requests may be subject to a fee of $45 to meet our costs in providing you with details of the personal data we hold about you. For more details, please contact us at [email protected]


7. Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.


8. Questions/Concerns/Complaints

If you have any questions or concerns regarding our privacy policies, or wish to make a complaint about the way in which your Personal Information has been handled, you can send a detailed message to us at [email protected] We will make every effort to resolve your concerns. If you make a complaint, we will ask you to provide a full and complete statement of what you believe we have done or have not done that is inconsistent with our privacy obligations. When you have provided that information we will appoint a person to review that information and our records and to provide a response to you in writing in a reasonable timeframe.


If you are dissatisfied with the response we provide to you, you can ask for review of that response by another senior officer of the Company. If you wish to do that you should provide a written statement of your reasons for dissatisfaction and also send any further relevant information. A written response dealing with the matters raised in your review request will be provided to you as soon as is reasonably practicable.


Effective Date: January 2015